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Terms and Conditions

Last updated: 01-10-2024

Welcome to Sapore Piemontese! These Terms and Conditions outline the rules and regulations for the use of our services, including private dinners, wine tastings, Bed & Breakfast (B&B) accommodations, and tour operator services.

By accessing or using our services, you accept these Terms and Conditions in full. If you do not agree to these terms, please do not use our services.

 

1. General Information

Sapore Piemontese is a boutique provider offering personalized culinary experiences, wine tastings, B&B stays, and guided tours. Our mission is to provide authentic Piemontese hospitality and experiences to our guests.

2. Reservations and Bookings

  • Private Dinners & Wine Tastings: Reservations must be made in advance through our website, email, or by phone. Availability is subject to change. a pre payment is required upon booking.

  • B&B Accommodations: A valid reservation is required for all B&B stays. We require a 50% deposit at the time of booking. The remaining balance is due upon arrival.

  • Tour Operator Services: Custom itineraries will be confirmed based on client preferences and availability. A detailed quote and payment schedule will be provided once the itinerary is finalized.

3. Payments

  • We accept all major credit cards, bank transfers, and other payment methods as indicated at the time of booking.

  • Private Dinners & Wine Tastings: Payment must be made in full at the time of reservation to secure your spot.

  • B&B Stays: A 50% deposit is required at the time of booking. The remaining 50% is due upon check-in.

  • Tour Operator Services: A deposit of 50% is required upon booking confirmation. The final payment is due 14 days before the start of the tour.

 

4. Cancellation and Refund Policy

  • Private Dinners & Wine Tastings:

    • Cancellations made at least 14 days prior to the event will receive a full refund.

    • Cancellations made within 14 days of the event are non-refundable.

  • B&B Accommodations:

    • Cancellations made at least 1 month prior to your check-in date will receive a full refund.

    • Cancellations made within 1 month of check-in are subject to a 50% cancellation fee.

  • Tour Operator Services:

    • Cancellations made 30 days or more before the scheduled tour date are eligible for a full refund.

    • Cancellations made between 30 and 14 days prior will result in a 50% refund.

    • No refunds will be given for cancellations made less than 14 days before the scheduled tour.

 

5. Health and Safety

  • We take all necessary measures to ensure the health and safety of our guests. If you have any specific dietary requirements, allergies, or medical conditions, please inform us at the time of booking.

  • All activities, including tours and wine tastings, are participated in at your own risk. We encourage all guests to purchase travel insurance.

 

6. Guest Responsibilities

  • Private Dinners & Wine Tastings: Guests are expected to behave in a respectful and courteous manner. Any disruptive or inappropriate behavior may result in termination of the event without a refund.

  • B&B Guests: We kindly ask that you respect our property and fellow guests. Any damage caused by negligence will be charged to the guest.

  • Tours: Guests are responsible for arriving at designated locations on time. Failure to do so may result in the forfeiture of the tour without a refund.

 

7. Limitation of Liability

  • Sapore Piemontese is not liable for any injury, loss, or damage incurred by guests during their stay, events, or tours, except in cases of gross negligence or willful misconduct.

  • We are not responsible for delays, changes, or cancellations due to unforeseen circumstances, including but not limited to weather conditions, transportation issues, or government actions.

 

8. Force Majeure

We are not liable for failure to fulfill any obligation under these terms due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events that prevent the delivery of our services.

 

9. Changes to Reservations

  • Any changes to reservations must be requested in writing via email or phone and are subject to availability.

  • Changes to B&B stays, tour dates, or other services within 14 days of the scheduled date are not guaranteed and may result in additional fees.

 

10. Privacy Policy

We are committed to protecting your privacy. Any personal information provided to us during booking or communication will be handled in accordance with our Privacy Policy. We do not share or sell personal data to third parties, except as necessary to provide our services.

 

11. Intellectual Property

All content on our website, including but not limited to text, images, logos, and graphics, is the intellectual property of Sapore Piemontese. Reproduction or redistribution of this content is prohibited without our written consent.

 

12. Governing Law

These Terms and Conditions are governed by the laws of Italy. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Turin

13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

If you have any questions or need clarification regarding these Terms and Conditions, please contact us at:

Sapore Piemontese
 

By proceeding with a booking or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

This document provides clarity on the expectations, policies, and responsibilities of both Sapore Piemontese and its guests to ensure an enjoyable and seamless experience.

SAPORE PIEMONTESE is part of ESTIMA YURAI Holding

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